Natalie Cooke Consulting Testimonial Blog Header

Natalie Cooke from Natalie Cooke Consulting talks about working with LumenVA

I started LumenVA with a deep desire to provide exceptional service to my clients, ease their workloads and bring my knowledge and technical skills to their businesses. I work hard to meet and exceed expectations. I’m so grateful for and humbled by this testimonial provided by the amazing Natalie Cooke, founder of Natalie Cooke Consulting

quotation markNatalie Cooke Consulting has been enjoying much success and growth, but had come to the stage where we were having to turn clients away – nobody wants to be doing that! I came across Nicola and LumenVA at a Grow With Google event and immediately saw what value she would bring to us here at NCC.

What I didn’t expect was how quickly she would grasp how our systems and processes work. Rarely did I have to tell her anything twice, and she was very comfortable in coming back with relevant questions when things weren’t clear, or making suggestions when appropriate. In fact, we have come to greatly value her feedback, opinions and suggestions on how to continually improve our small agency.

Not only does Nicola help out in the back end of our business, but she also very quickly became client-facing. I have no qualms about her taking client meetings and being one of the faces of Natalie Cooke Consulting. With her professionalism and friendly personality, she does a great job of representing us.

Although Nicola is an independent contractor, we really feel like she is part of the team here. She celebrates our wins as if they are her own, and it’s been a blessing to have someone with her experience, knowledge and skills to augment our offerings and act as another sounding board internally.

Natalie Cooke - Natalie Cooke ConsultingHere at NCC, we’re looking forward to a long and mutually successful relationship with LumenVA!

Natalie Cooke – Founder, Natalie Cooke Consulting