Case Studies
A selection of case studies highlighting some of LumenVA's past projects
Case Study – Managing Invoice Queries
The Problem This busy Accounts Receivables department handles a high volume of invoice queries. Customers cannot pay out on invoices under query. Any delay in...
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Case Study – Process Documentation for Facilities Management Company
The Problem The accounts and customer service departments in a facilities services company had none of their processes documented. With staff turnover and new technologies...
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