LUMEN Virtual Assistance

Flexible support for you & your business

Let’s get stuff done!

office desk

Whether you’d love your very own rock-star sidekick or have specific projects in mind, if you’ve ever found yourself wishing that there were two of you, or that there were more than 24 hours in a day, I’d love to help you!

It’s impossible to do everything in your business and be effective and efficient – with trusted and reliable support from LumenVA in your corner, you don’t have to keep doing it all yourself.

How I Can Help


Admin Consultation

+ Implementation Support
Are your business processes a little... messy? Or is there a particular tool you want to get started with but can't face the setup? Let's go through your systems and workflows together and I'll identify how we can get things working better.

virtual assistant sidekick

Virtual Sidekick

Working with a trusted Virtual Assistant is transformative for small business owners. Could you imagine what a difference it would make to have a rock-star sidekick on your side?


Need to build your online home from scratch, refresh your existing site, update some content, or add new functionality to accept payments, make appointments or collect information?
Let's chat!

Power Hour

Business Owner
One hour of my time and expertise on an area of your business you're currently struggling with + a recording of our call.

I can help you with things like inbox management, task management, digital file management and automation of your workflows. Or perhaps you'd like help implementing or using a particular online tool better - some examples include: Canva, ClickUp, Asana, Trello, Monday, Jotform, Google Forms, Cognito Forms, WordPress, Stripe, Dubsado, 17Hats...

Sometimes you don't need a VA on retainer, just a helping hand now and again. If that's the case for you, this Power Hour is just the ticket!

Power Hour

Virtual Assistant
One hour of my time and expertise + a recording of our call.

I run a successful, fully-booked virtual assistant business and have picked up more than a few tips and tricks along the way!

You drive what we cover in our hour... getting started as a VA, what tools and systems I use in my business, mindset challenges, finding & onboarding clients, managing multiple clients, task management (so nothing ever falls through the cracks again), marketing...

Whether you're just thinking about becoming a VA, just getting started, or have an established business, my goal is to support you in making your business the best it can be.


Social media graphics packages
Blog graphics
Social media planning
Profile one-pager
Services guide
Client welcome pack
Brand board
Media Kit
Greeting cards

Happy Clients

I needed to trial (a) model I had developed (for a remote offering).... I had no idea about remote working... That's where Nicola swooped in with her can-do attitude, coupled with her tech knowledge and her professional network connections. And on top of all that, her assistance over and above the initial brief was way beyond my expectations... She got completely involved in making the whole venture a success... I cannot recommend Nicola highly enough to  anyone who's struggling with the technology or administration side of their business.
Dr Feargal O'Neill from ATPO
Dr Feargal O'Neill
Managing Director, APTO
Not only does Nicola help out in the back end of our business, but she also very quickly became client-facing. I have no qualms about her taking client meetings and being one of the faces of Natalie Cooke Consulting. With her professionalism and friendly personality, she does a great job of representing us. Although Nicola is an independent contractor, we really feel like she is part of the team here. She celebrates our wins as if they are her own, and it’s been a blessing to have someone with her experience, knowledge and skills to augment our offerings and act as another sounding board internally.
Natalie Cooke - Natalie Cooke Consulting
Natalie Cooke
Founder, Natalie Cooke Consulting
Initially, I got in touch with Nicola with a specific deliverable. She was absolutely amazing – she understood the brief and went above and beyond to provide a quality end product, on time and on budget. Given the success of that project, I was delighted to begin a retainer engagement and have her help out on a regular basis. Once again, Nicola’s service was brilliant and she became a wonderful resource I could tap on the shoulder.
Alex de Lorraine, TrustToken Inc
Alex de Lorraine MBA, DBA
TrustToken, Inc., San Fransicso

Thanks very much for all your hard work. You are brilliant at what you do. So much talent and ability in so many areas. I thoroughly enjoyed the whole process and it also helped to show me that some things are best left to others.
Shane O'Neill, Aspect Photography
Shane O'Neill
Aspect Photography

Would you like to work with me?

I'd love to hear from you and explore how LumenVA can help make your life easier.